Serving in the Escrow industry since 1996, Sarah Alford is a seasoned veteran who brings a wealth of knowledge and insights to the Honor Escrow team. In her role as Escrow Officer for Honor Escrow, Sarah’s team and the agents and buyers and sellers they serve benefit from all that experience and all those insights.
Cultivating a Powerful Team Dynamic
However, if you ask Sarah, she considers herself one of the team, and she likes how the group communicate as equals and share in the workload. “It’s such a powerful team dynamic in the Honor Escrow offices,” Sarah points out. “I love how we all pull together with a common goal—to get the files closed and work together to create happy agents and happy buyers and sellers.”
Knowing When They Have Done a Great Job
For Sarah, knowing when they’ve done a great job is simple: “It was a smooth escrow and we closed on time,” she explains. “Our goal is to make it as stress free as possible, which is not easy with all the moving parts, different personalities involved and so many different schedules to coordinate and adjust to.”
The Importance of Great Communication
Like everyone in the Honor Escrow offices, Sarah cites communication as one of the most critical components to achieving success in each escrow they work on and keeping that transaction running smoothly. “One of the ways I can make the process feel less stressful is by always striving to feel approachable and friendly on the phone and in person,” she explains. “I want all parties I interact with to feel free to approach me and ask questions without feeling they are bothering me.”
Feeling a Sense of Pride
“I think owning a home is a huge accomplishment for anyone, and everyone should feel a great sense of pride when they are officially homeowners,” she notes. “I know myself and my team feel a great sense of pride when we help them accomplish this feat. We work hard to make sure that happens for them.”
How Sarah Likes to Relax and Recharge
When she’s not busy overseeing her clients’ escrows and guiding her team, Sarah enjoys hanging out with her 14-year-old son, Jack. “We love going to the movies,” she says. “Hanging out with family outdoors in the sun, relaxing poolside, going to the beach, those are my happy moments.”
Sarah laughs and tells people she has a small farm she also manages. “I have six chickens, two dogs, one cat and three guinea pigs in my menagerie,” she says. “They keep me busy, but they all give me a sense of joy and happiness in my life as well.”
"I've been working with Sarah for over 4 years now, she is an awesome Escrow officer. She's super responsive and communicative, easy to work with, handles problems quickly when they come up (or before they come up) and is really great with my clients. I always feel confident that my transactions and clients are in good hands when Sarah and her team are handling my files."
-Lori Fenn, KW Yorba Linda Agent
"On behalf of my partners, Jim Allen and John Israel, along with other members of The Edie Israel Team, we would like to offer our commendation of Sarah Alford and Honor Escrow. Sarah and her assistants, Jennifer Kanell and Marci Rehak, go above and beyond to provide excellent customer service. Beside providing exemplary service on escrows at a reasonable price, they are always ready to help our clients even when there isn’t an escrow involved. "
-The Edie Israel Team, KW Yorba Linda
"I have been in this industry for over 16 years, having worked with a number of escrow officers at independent escrow companies, broker-owned escrow companies, and title company-owned escrow divisions. I have seen the good, bad, and ugly amongst escrow departments and escrow officers & Sarah Alford is my favorite. Many escrow companies provide adequate & efficient escrow services, yet they often seem to be going through the motions: phones off at 4:50pm, out the door at 4:55pm. Sarah and her team at Honor Escrow are truly the most pro-active escrow team, consistently going above & beyond, that I have worked with."
- Mike Weller, KW Yorba Linda